What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

They tell you like it is in a perfectly professional manner!!

Melba Dyer White, on Google

We walked in to a clean, Covid 19 safe lobby and were greeted warmly by the front staff lady. Cynthia was kind and compassionate as she did our exams. She took extra time to explain what the test results meant and helped us find a hearing aid that fit our...

Lee Hopkins, on Google

Went to have my hearing checked with my spouse and the lady was amazing. Turns out I needed two hearing aids and my spouse needs to see a doctor as her hearing was concerns were different from mine. My aids are rechargeable and the same kind the woman had in...

Sheila Bragg, on Google

I scheduled a free hearing screening because I am turning 65 with a family history of hearing loss. It was quick, painless, free. Staff were courteous and professional. I will make this an annual exam.

Sheila Jurnak, on Google

Schedule Your Free Hearing Screening

Schedule Now