Our Staff

Cynthia Goranson, BC HIS

Cynthia Goranson, BC HIS

Board Certified Hearing Instrument Specialist

My name is Cynthia Goranson, and I have had the pleasure of being a Board Certified, Hearing Instrument Specialist for Sandia Hearing Aids since 1995. What a joy to help people reconnect with family and friends through better hearing.

I take servicing my patients very seriously and help in any way I can to help patients through the process of aural rehabilitation with hearing aids. Please allow me to help you hear better each and every day of your life.


Cynthia Goranson, BC HIS

DeAnne Pacheco, HIS

DeAnne Pacheco, HIS

Hearing Instrument Specialist

DeAnne Pacheco is a Hearing Instrument Specialist. DeAnne is originally from Albuquerque and has lived in Houston, Austin, and Kansas City. DeAnne attended University of Missouri – Kansas City and earned her bachelor’s degree in business from the University of Phoenix. She started working at Sandia Hearing Aids in 2007 where she began her career in the hearing industry. She was drawn to the profession because she saw an opportunity to help the hearing impaired connect better to their world.

What DeAnne loves most about saving hearing lives is connecting with her patients and solving their hearing problems. She strives to have every patient leave the office better off than they were when they came in and feel like their needs have been taken care of.

Outside of saving hearing lives, DeAnne enjoys traveling, biking, yoga, and now learning the game of golf.

Marlyn Sullivan, PSC

Marlyn Sullivan, PSC

Patient Service Coordinator

Marlyn Sullivan is a Patient Services Coordinator at the Menaul and Westside location. She is originally from Garden Grove, CA and moved to Albuquerque, NM in 2005. Marlyn joined the hearing industry in 2018 and enjoys helping people hear better. She loves when a patient comes in needing help with bringing the hearing aid back to life with just a simple cleaning, adjustment or sending the hearing aid in for repair. It makes their day so much better.

Outside of saving hearing lives, Marlyn loves hobbies such as reading a good book, bowling, hiking, traveling, and spending time with family and friends.

What Marlyn loves most about helping save hearing lives is that I can make a difference even if it is small in a person life. Outside of saving hearing lives, Marlyn loves hobbies such as helping the community through Cornerstone Apostolic Church, hiking, and spending time with my son.

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Customer Reviews

We walked in to a clean, Covid 19 safe lobby and were greeted warmly by the front staff lady. Cynthia was kind and compassionate as she did our exams. She took extra time to explain what the test results meant and helped us find a hearing aid that fit our...

Lee Hopkins, on Google

Visiting from out of town and needed an emergency repair. They were kind, efficient and quick. When the manufacturer failed to overnight needed tubing, Sandia even comped the charge fee. Very impressed.

Kerrie Yeafoli, on Google

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